Privacy Policy

Last updated: March 5, 2026

1. Introduction

Chessd ("we", "our", "us") operates the Chessd mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Chessd, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Username
• Email address
• Password (stored securely using industry-standard hashing)

2.2 Payment Information

When you make deposits or withdrawals, we collect:

• M-Pesa phone number (for M-Pesa transactions)
• USDT wallet address (for cryptocurrency transactions)
• Transaction amounts and history

We do not store full payment credentials. All payment processing is handled by our third-party payment partners.

2.3 Game Data

We automatically collect:

• Game history (moves, results, timestamps)
• Player ratings and statistics
• In-game interactions (reactions sent during games)

2.4 Device and Usage Data

• Device type, operating system, and version
• App usage patterns and session duration
• IP address and general location (country/region level)
• Crash reports and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Chessd service
• Process deposits, withdrawals, and game stakes
• Match you with opponents and manage game queues
• Calculate and display player ratings
• Communicate with you about your account and service updates
• Detect and prevent fraud, cheating, and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Payment Processors: M-Pesa and USDT payment partners to process transactions
• Other Players: Your username, rating, and online status are visible to other players in the lobby
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Hosting and infrastructure providers who help us operate the service

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted connections (TLS/SSL) for all data in transit
• Secure password hashing using bcrypt
• JWT-based authentication with token expiration
• Escrow-based stake management to prevent fund disputes

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active. Game history is retained indefinitely for rating calculations. Transaction records are kept for a minimum of 7 years as required by financial regulations.

You may request deletion of your account by contacting us at the email below.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at privacy@chessd.app.

8. Children's Privacy

Chessd is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@chessd.app
• Website: Contact Form